Shipping & Returns Policy

Refund policy

Returns
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all this and still have not received your refund, please contact us at [email protected].

Sale items (if applicable)
Only regular priced items may be refunded; unfortunately, sale items cannot.

Exchanges (if applicable)
We only replace goods if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected] and send it to 315 Industrial Blvd Sauk Rapids, Minnesota, US 56379.

Gifts
If the item were marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping
To return your product, you should mail your product to 315 Industrial Blvd Sauk Rapids, Minnesota, US 56379

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping policy

Thank you for visiting and shopping at SNX Technologies. The followings are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

 Shipping rates & delivery estimates

 Shipping charges for your order will be added to your invoice.

 * Overnight delivery is only available for orders with delivery addresses within the continental United States.

 Delivery delays can occasionally occur.

 SNX Technologies ships to addresses within the U.S. Territories.

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

SNX Technologies is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Damages

SNX Technologies is not liable for any products damaged or lost during shipping. If you received your damaged order, please get in touch with the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Please confirm that your chosen item can be shipped internationally at (320) 380-3800.